Where we run maintenance plans in the former District 2
District 2 is the old name. Since 1 July 2025, under Resolution 1685/NQ-UBTVQH15, the area has been three wards, the city's local administrative units: An Khanh, Binh Trung and Cat Lai, with the former An Phu ward shared between the first two. Documents issued before the change stay valid under Resolution 190/2025/QH15, so either form of address will do.
Our office is at 72 Nguyen Co Thach, in Sala, inside An Khanh ward. An Khanh and Binh Trung are scheduled regularly, between 7:00 AM and 8:00 PM on any day of the week.
- An Khanh ward
- Thu Thiem, An Loi Dong, Thao Dien, the old An Khanh ward and part of An Phu: apartments in Sala, Empire City, The Metropole Thu Thiem, Masteri Thao Dien, Xi Riverview Palace and Masteri An Phu; the Saroma villas, SariTown and the Thao Dien compounds.
- Binh Trung ward
- Binh Trung Dong, Binh Trung Tay and the rest of An Phu: The Global City and its SOHO townhouses, Diamond Island, Estella Heights, Lakeview City and Palm City.
- Cat Lai ward
- Formerly Thanh My Loi and Cat Lai, with Vista Verde and Feliz en Vista. Plans here are taken once we have agreed the time slots with you.
What a plan changes, and what stays the same
Technically nothing changes. Each visit is the deep clean of a one-off booking: indoor coil, filters, drain pan, blower wheel and condensate drain, the outdoor unit where safely reachable, then a test run, an outlet-temperature reading and a gas pressure check, at the same price per unit. What changes is the organisation, which matters most in a home with many units.
- One inventory
- The location, type, capacity and outdoor-unit position of every unit are recorded at the start and never asked for again.
- A year of dates
- Quarterly or twice a year, agreed in advance and confirmed in writing.
- A reminder before each visit
- By WhatsApp, Zalo or phone, with a proposed time. You confirm it or ask for another day.
- Reports that build a record
- Each Up Report lists the units cleaned, photos of filter and coil before and after, the readings and technical notes. Side by side, the reports show which unit is deteriorating, in time to repair or replace it.
- A 90-day warranty after every visit
- Water leaks, unusual noise or reduced cooling caused by the clean are checked and put right free of charge.
- What one clean involves
- Our District 2 aircon cleaning page describes the work on each unit type.
A yearly schedule for riverside apartments in Thu Thiem, Thao Dien and Sala
For a home we suggest two dates: before the hot season, when units are about to work hardest, and after the rainy season, when damp leaves odours in the coil. The city government portal puts the rainy season at May to November, with relative humidity around 80%; in homes close to the Saigon River the drain pan and condensate drain are the parts to watch in those months.
Multi-bedroom apartments here usually have a wall-mounted unit in each bedroom and a 2 HP unit in the living room; penthouses and duplexes sometimes have ceiling cassettes. Households that run the aircon all day can add one or two dates in between; the final schedule is agreed after we have seen the units.
- Bedrooms used mostly at night
- Twice a year.
- Living rooms used daily; homes with young children, older relatives or pets
- Every 3–4 months.
- Close to a building site in Thu Thiem, Sala or The Global City
- Construction dust can coat a filter within weeks. We review the frequency after each visit and shorten the interval only with your agreement.
- Guide: how often to clean an aircon
- Intervals for Ho Chi Minh City and what a proper service covers.
Villas and compounds in Thao Dien: many units of several types
Riverside villas and gated compounds in Thao Dien are large, spread over several floors and usually cooled by ceiling units; villas and townhouses in Thao Dien and Sala often add floor-standing units and ducted systems. Keeping track of which unit was done when is a task in itself, for instance in a house with four cassettes and three wall units of 2 HP or more. A plan puts them all in one inventory.
- An Up specialist, the UpClean staff member who does the work, surveys the house and records each unit; for ducted systems the unit, access hatch and vents are checked beforehand.
- The volume reduction applies to units cleaned in the same visit, so we send a team sized to finish the house within the day.
- Outdoor units are cleaned where they can be reached safely. Where access equipment would be needed, we tell you first and proceed only with your agreement.
- In a compound the specialist follows the guards' directions on parking, access and the use of outdoor water and power; the name and photo sent before each visit let you notify the gate.
Shophouses and small offices: quarterly, outside opening hours
Shophouses in Sala, Thu Thiem and The Global City often trade on the ground floor with a home above, and there are small offices around Thu Thiem and An Phu. Units there run through the working day, so the starting point is a visit each quarter: offices, with rarely used meeting rooms at longer intervals; clinics, spas and salons, with more frequent filter checks where there is humidity, hair products or fabric dust; gyms and yoga studios, more often if busy.
- Visits are set outside customer hours: early morning, evening or a closed day, between 7:00 AM and 8:00 PM. Premises with many units can be split over two visits so that you stay open.
- Business premises are surveyed free of charge, to count the units and locate the outdoor units, before we send dates and a quote.
- VAT invoices are issued for each visit by Uptech Technology Solution Company Limited (tax code 0316973414).
- Combining aircon with other quarterly work
- Aircon can share one schedule with washroom deep cleans, chair and carpet cleaning and a quarterly deep clean; see our Recurring care hub.
What a plan costs in District 2: examples by type of home
A plan has no rate and no discount of its own. Each visit is charged as one clean from the published list: wall-mounted 1–1.5 HP 250,000 VND, 2 HP and above 300,000 VND, ceiling cassette 550,000 VND, floor-standing 500,000 VND, ducted 700,000 VND. From the 3rd unit in one visit each unit is 10% less, with the two highest-priced units charged in full. The figures below are multiples of that list for budgeting; a formal quote follows in writing once the units are counted.
- Not included: repairs, parts, leak fixing or relocating units; signs of a fault are noted in the Up Report so that you can contact a repairer.
| Units | Per visit and per year |
|---|---|
| Three-bedroom apartment in Thao Dien: three 1–1.5 HP units and a 2 HP living-room unit | 1,000,000 VND per visit; 2,000,000 VND a year for two visits, 3,000,000 VND for three. |
| Riverside villa: four cassettes and three wall units of 2 HP or more | 2,900,000 VND per visit; 5,800,000 VND a year for two visits. |
| Shophouse: two cassettes on the ground floor, four wall units upstairs | 2,000,000 VND per visit; 8,000,000 VND a year if done quarterly. |
| Small office: eight 1–1.5 HP wall units | 1,850,000 VND per visit; 7,400,000 VND a year if done quarterly. |
| If a unit measures low on gas | A top-up is not part of the maintenance price: R32 or R410A from 250,000 VND per unit up to 2 HP, only with your approval; other units are quoted after measuring. |
Rentals, building rules and getting started, with notes for international residents
Tuoi Tre reported in 2020 that Thao Dien had nearly 6,000 foreign residents of 102 nationalities, and many apartments and villas around Thao Dien and An Phu are let fully furnished, air conditioners included. For rental and serviced apartments the starting point is two to four visits a year depending on occupancy, ideally before peak season, so that units are ready before each stay.
- Tenants
- A long-term tenant can book a plan for the length of the stay. Enquiries, quotes, booking confirmations and the Up Report can all be in English; for an English-speaking specialist at your home, note it when booking. If we cannot arrange one, we say so in advance and support you by phone or message.
- Landlords abroad
- You need not be present: a key can be left with building management or family. The series of Up Reports serves as the apartment's aircon record at handover between landlord, tenant and agent.
- Registration at every visit
- Most premium buildings in District 2 ask residents to register outside staff beforehand, check ID at the lobby and set a lift and working hours. We send the specialist's name and photo with each reminder.
- How to start
- Message or call 0968 726 135 (phone, WhatsApp or Zalo) with the number and type of units and your building. We send proposed dates for the year and a written quote.
What does UpClean's aircon maintenance plan include?
- An inventory of your units: location, type, capacity and outdoor unit position
- Dates agreed for the year, quarterly or twice a year
- Each visit: deep clean of the coil, filters, drain pan and blower wheel
- Outdoor unit cleaned where safely reachable
- Free gas pressure check; top-ups only if low and with your approval
- Test run and outlet temperature recorded for each unit
- Up Report after every visit, with before-and-after photos and technical notes
- A reminder before each visit and a 90-day warranty after it
Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.
