Client reviews

We never publish reviews, photos or stories that aren't genuine. Every comment on this page comes from someone who has actually used our service.

• We never write reviews on anyone's behalf or edit what you say.
• We never offer gifts or discounts in exchange for positive reviews.
• We never filter out feedback that is less than glowing.

Google

Reviews on our Google profile, shown word for word and linked to the original so you can check them yourself.

WhatsApp, Zalo, Facebook

Message feedback is only published with your permission, with phone numbers, profile photos and personal details removed.

UpClean is in its early days. Reviews will appear here as soon as clients share them and they have been verified.

• We only ask after your visit is complete, with no conditions attached.
• Your name is shortened however you prefer; location is shown only by neighbourhood or development, never by unit number.
• You can withdraw your consent at any time, and we will remove the content from our website.

All feedback — including criticism — is welcome, and we reply publicly and courteously. We will never ask you to remove or change a review. Instead, we put things right under our Warranty Policy and use what we learn to improve the Up Standard.

We'd be grateful for a few words about your most recent visit — on Google, or simply by replying to your Up Report message. Every comment helps us care for the next home even better.