Where we come to in the former District 2
The car is cleaned where it stands, so the first question is where that is. On 1 July 2025 the city replaced its districts with wards, the local administrative units, under Resolution 1685/NQ-UBTVQH15; what was District 2 is now An Khanh, Binh Trung and Cat Lai. Everyone still says District 2, so write the project or street name as you know it.
Our office is at 72 Nguyen Co Thach in Sala, in An Khanh ward. An Khanh and Binh Trung are visited every day between 7:00 AM and 8:00 PM; Cat Lai is served once a time slot has been agreed.
- An Khanh ward
- The villas along Nguyen Van Huong and Quoc Huong, Thao Dien's gated compounds, the Saroma villas and SariTown townhouses in Sala, and residents of Masteri Thao Dien, Xi Riverview Palace, Empire City, The Metropole Thu Thiem and Masteri An Phu.
- Binh Trung ward
- The SOHO townhouses of The Global City, the townhouses and semi-detached villas of Lakeview City and Palm City, and the Diamond Island and Estella Heights apartments.
- Cat Lai ward — by arrangement
- Neighbourhoods of townhouses and garden houses, with Vista Verde and Feliz en Vista. Contact us first to confirm a time.
Where the car can be cleaned: driveway, compound, townhouse garage or basement car park
Three things decide whether a parking spot is suitable: service work is allowed there, there is a power socket for the extraction machine, and there is room to work around the car. Dirty water is collected in the machine's tank and disposed of in the proper place, never tipped onto a driveway, a basement floor or a shared path. If the usual spot does not work, the Up specialist, the UpClean staff member who does the work, agrees another location that is convenient for you.
- Villa driveways and garages in Thao Dien and Saroma
- The car is on your own property, so little needs arranging: show us the socket we may use and where to put the equipment.
- Gated compounds
- Entries are logged at the gate. We send the specialist's name and photo beforehand so that you can tell security; inside, the specialist follows their guidance on parking, routes and where outdoor power and water may be used.
- Townhouses in SariTown, The Global City, Lakeview City and Palm City
- In the yard or garage of the house, with the equipment kept inside your property and off shared paths.
- Apartment basement car parks
- Only with building management's agreement. Many buildings have their own rules on service work in the basement, on using the power supply and on waste water; we do not assume what a building allows. Ask management first, and we send the specialist's details for registration.
Rain, low ground and river humidity: why cabins in District 2 pick up a damp smell
The city government portal puts average relative humidity at about 79.5% over the year, with a rainy season from May to November. A car cabin is a closed space: a wet umbrella or wet mats left in after an afternoon of rain are enough to leave fabric seats and carpet smelling if the car stays shut for days.
Thao Dien adds its ground. Three of its streets, Quoc Huong, Nguyen Van Huong and Thao Dien, lie low and drain through old pipes, Tuoi Tre reported in June 2025: heavy rain on a high tide can leave 0.15–0.3 m of water standing for an hour or two, and many villa garages and basements are often damp.
If water has ever got into the cabin, say so when you send photos. Cleaning the source in the seats, carpet and headliner and then deodorising the cabin usually reduces the smell clearly. A car that has been flooded may keep a smell from the sound insulation under the floor, which a garage has to open up and check.
Fabric, leather, headliner, carpet: a method for each
The specialist first photographs the interior as found, including existing tears and peeling, and vacuums the whole cabin: seats, seat gaps, floor, boot and door pockets.
| Part or material | Method |
|---|---|
| Fabric seats | Spot-treated, then cleaned with the extraction machine: solution is sprayed in and drawn straight back out with the dirt and most of the water. The seat is never flooded, so water does not soak into the foam. |
| Genuine and synthetic leather | Cleaned panel by panel with a mild solution and a soft brush, dried at once, then conditioned. No strong cleaners, no wet washing. |
| Perforated, heated or cooled seats | Very little solution and a well-wrung cloth, so nothing soaks into the perforations or the parts underneath. |
| Headliner | The fabric lining of the roof is glued on and can sag if it gets wet. It is cleaned with a cloth and a low-water solution, one mark at a time, never sprayed. |
| Carpets, mats and touch surfaces | Loose mats are cleaned outside the car, fitted carpet in place with as little water as possible. Door cards, dashboard, armrests and steering wheel are cleaned, the inside of the glass is wiped and the cabin is deodorised last. |
Children, pets and the back seat: the stains we see in Thao Dien and An Phu
Tuoi Tre reported in 2020 that Thao Dien had nearly 6,000 foreign residents of 102 nationalities and about 40 international schools. In a household with young children and pets, the back seat gets dirty first: milk, fruit juice, crumbs and pet hair. Each stain needs its own treatment, and hard rubbing or hot water at the start can spread it and set it deeper.
- Coffee, milk tea, soft drinks
- Blotted, spot-treated to suit the material, then extraction-cleaned. An old stain may leave a faint ring.
- Milk and a child's vomit
- These leave a smell, so the fabric is cleaned through and the cabin deodorised. Tell us early, before it soaks into the foam.
- Grease, lipstick, pen ink
- Tested on a small spot first. Some inks and dyes do not come out completely, and you are told before work starts.
- Pet hair
- Lifted with a dedicated vacuum head and a rubber brush before cleaning.
- Child car seats
- Removable covers are cleaned as the manufacturer's label directs; harness straps are wiped on the surface only, never soaked.
How car seat cleaning is priced in District 2
There is no single price for every car model yet, and we would rather not name a figure before seeing the car. Most cars can be quoted from photos: send pictures of the seats, headliner and carpet, with the model, the number of seats and where the car is parked. Unusual cases are surveyed free of charge. The written all-inclusive quote states the expected duration, so that you can plan when you need the car, and it does not change unless you agree in writing.
| Factor | What we need to know |
|---|---|
| Number of seats | A 4–5 seater, a 7-seater or a vehicle with more rows. |
| Material | Fabric, genuine leather, synthetic leather or perforated leather; each has its own steps and time. |
| Extras | Seats only, or also the headliner, floor carpet, boot carpet, door cards and dashboard. |
| Dirt and odour | Ordinary dust, or old stains, food or pet smells, or mould after flooding. |
| Location and hours | Power supply, working space and the rules of the building or compound where the car is parked. |
What is not included, and how long the seats take to dry
The service covers the passenger cabin and the boot. It leaves out washing the bodywork, paint polishing, ceramic coating, the engine bay and any work on the car's electrical or aircon systems, which belong to a garage or a car-care centre. Seats can contain airbags, sensors and wiring, so they are cleaned in place and never removed. Existing cracks and peeling in leather are recorded in photos; cleaning cannot restore them.
Because the machine recovers most of the water, fabric seats are left slightly damp, not soaked. Full drying depends on the material, the thickness of the foam, the weather and the ventilation, and takes longer in the humid rainy season; leather is wiped dry at once and can be used sooner. To speed it up, leave the windows slightly open when the car is parked somewhere safe, run the aircon on fresh-air intake when driving, and avoid sitting on the seats in wet clothes for the first few hours.
International residents: booking in English, on the day, payment
Take the car's documents and valuables out beforehand; other personal items are put in a separate bag and returned at the end.
- English
- You can ask, receive the quote, confirm the booking and read the Up Report, the before-and-after photo record sent after the visit, all in English. If you would like a specialist who speaks English, say so when booking; when that is not possible we let you know beforehand and help by phone or message.
- Booking
- Send the photos, the car model and the parking location by WhatsApp or Zalo on 0968 726 135. We reply with the quote and confirm the appointment in writing, between 7:00 AM and 8:00 PM, any day.
- Payment
- After the walk-through, by bank transfer or cash; nothing is added on the day unless you approve it. An invoice is available on request.
- If something falls short
- Reply to the Up Report within 48 hours and any item within the agreed scope is redone free of charge.
What does UpClean's car seat cleaning include?
- Condition check and photos, including existing tears or cracks
- Full vacuum of seats, gaps, floor, boot and door pockets
- Extraction cleaning of fabric seats with spot treatment
- Leather cleaned gently, dried and conditioned
- Low-moisture headliner cleaning to protect the adhesive
- Floor and boot mats, door cards, dashboard, armrests and steering wheel
- Cabin deodorised and inside glass wiped
- Drying advice and an Up Report
Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.
