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Guest-ready between every stay, with photos to prove it.

Turnover cleaning for serviced apartments and Airbnb

UpClean handles turnover cleaning for serviced apartments and short-term rentals: a full clean, fresh linen, restocked amenities, the unit set up to match its reference photos, and a photo report the moment we finish. Pricing is set by contract after a free survey, based on the number of units, their size and how often they turn over. We serve An Khanh (Thu Thiem, Thao Dien, An Phu), Binh Trung, Phu My Hung and Binh Thanh.

Fixed price

Contract pricing after a free survey

Indicative prices. Your Up specialist confirms a fixed price before any work begins.

Price and promises

Serviced apartments & Airbnb: key facts

Price
Contract pricing after a free survey. Agreed before we start — no surprises.
Hours
7:00 AM – 8:00 PM, seven days a week
Areas
An Khanh (Sala · Thu Thiem · Thao Dien · An Phu); Binh Trung (The Global City · Diamond Island · An Phu); Phu My Hung (Tan My · Tan Hung (former District 7)); Binh Thanh (Vinhomes Central Park and nearby)
On time
More than 15 minutes late, and you receive 10% off.
Guarantee
Free re-clean within 48 hours if anything falls short.
Report
Up Report: before/after photos and checklist via WhatsApp or Zalo.
Payment
After sign-off, by bank transfer or cash; larger projects may require a deposit. VAT invoices available.

Last updated

What's included

Every detail, carefully done

  • Turnover cleaning timed to your check-out and check-in schedule
  • Bedrooms, bathrooms, kitchen and balcony, to a checklist written for each unit
  • Beds made and towels replaced from the unit's spare linen sets
  • Amenities you supply restocked and the unit styled to its reference photos
  • Damage, items left behind and low supplies recorded with photos
  • Up Report after every turnover: room-by-room photos, finish time and notes
  • Periodic deep care: air conditioners, sofas, mattresses, curtains and rugs

When to book

Signs it's time

  • Hosts currently cleaning themselves or relying on freelance help
  • Operators managing several units who need one standard and central reporting
  • Owners living overseas or out of town who want photo confirmation
  • Guest reviews mentioning cleanliness, odours or linen
  • Between long-term tenancies, before handing over to a new tenant

How we work

One process, 5 careful steps

  1. 01

    Unit survey

    An Up specialist visits each unit, takes reference photos of the set-up and agrees a unit-specific checklist.

  2. 02

    Proposal & pricing

    We propose a rate per unit type, the expected frequency and periodic deep-care items — nothing is charged outside the quote.

  3. 03

    Contract & booking calendar

    You share your check-in and check-out schedule; key or door-code handover is agreed in writing.

  4. 04

    Turnover between guests

    A dedicated team works within the gap between check-out and check-in and restores the unit to its reference photos.

  5. 05

    Up Report & monthly summary

    Photos arrive after every turnover; each month you receive a summary of turnovers, supplies used and maintenance suggestions.

Why UpClean

Deeply clean, completely at ease

Photo sign-off every stay

Know each unit is guest-ready without being there — even from overseas.

Consistent presentation

Every unit has its own reference photos, so guests always arrive to the apartment they saw in your listing.

Issues caught early

Damage, stubborn stains and missing items are reported straight away, so you can act before the next guest.

One provider for everything

Turnovers, air conditioners, sofas and mattresses under one contract and one invoice.

Up Report

Serviced apartments & Airbnb

Before
After
  • ✓Filters & front panel — done
  • ✓Indoor coil & drip tray — done
  • ✓Condensate drain — done
  • ✓Test run & handover — done

Technical note: running normally. Next service recommended in 3 months.

Sample report format

After every visit, your Up Report arrives by WhatsApp or Zalo. Learn more

Frequently asked questions

Serviced apartments & Airbnb: your questions

How long does a turnover take?+

It depends on the unit size, number of bathrooms and the condition guests leave it in. We set an expected time for each unit during the survey so our schedule always fits the next check-in.

Can you take same-day requests?+

Turnovers booked in advance against your calendar always come first. Same-day requests are arranged subject to availability, and we confirm clearly before accepting.

How is linen handled?+

Our specialists make up beds and replace towels from the unit's spare sets and collect used linen as you direct. How laundry is handled is agreed during the survey.

What if we find guest damage?+

Your specialist photographs it, notes the time and sends it to you straight away by WhatsApp or Zalo, so you have a record for the guest or the booking platform.

How are keys and door codes managed?+

Handover arrangements are written into the contract and only the assigned team has access details. If team members change or the contract ends, we let you know so you can reset codes.

Do you also work with long-term rentals?+

Yes. We deep clean when a tenant moves out and before the next moves in, with condition photos you can use for the handover.

Service areas

East Saigon — where UpClean belongs

We serve apartments and villas across the premium communities of the city's east.

Come home lighter today.

Choose a service and see your fixed price in 30 seconds. Your Up specialist will confirm the appointment.

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