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A wet-floor caution sign on a light tiled floor

Bright grout lines, and floors that look newly finished.

Tile and grout cleaning and tile polishing in Ho Chi Minh City

UpClean deep-cleans and whitens grout and polishes glazed tiles, porcelain, encaustic cement tiles and cement screed floors in apartments, townhouses and villas across Ho Chi Minh City.

Fixed price

Fixed quote after a free survey

Indicative prices. Your Up specialist confirms a fixed price before any work begins.

Price and promises

Tile & grout cleaning: key facts

We treat a small test area first so you can approve the result. You receive a fixed written quote after a free survey at home or from photos and video.

Price
Fixed quote after a free survey. Agreed before we start — no surprises.
Hours
7:00 AM – 8:00 PM, seven days a week
Areas
An Khanh (Sala · Thu Thiem · Thao Dien · An Phu); Binh Trung (The Global City · Diamond Island · An Phu); Phu My Hung (Tan My · Tan Hung (former District 7)); Binh Thanh (Vinhomes Central Park and nearby); District 1 (Sai Gon · Ben Thanh · Tan Dinh · Ba Son); District 3 (Xuan Hoa · Ban Co · Nhieu Loc); District 4 (Riverside apartments · Xom Chieu · Khanh Hoi); Phu Nhuan (Phu Nhuan · Duc Nhuan · Cau Kieu); Nha Be (Villas next to Phu My Hung). Also: Districts 5, 6, 8, 10, 11, 12, Go Vap, Tan Binh, Tan Phu and former District 9; aircon cleaning also Binh Tan and Hoc Mon.
On time
More than 15 minutes late, and you receive 10% off.
Guarantee
Signed off against the test area you approved; free redo within 48 hours of your Up Report if anything falls short.
Report
Up Report: before/after photos and checklist via WhatsApp or Zalo.
Payment
After sign-off, by bank transfer or cash; larger projects may require a deposit. VAT invoices available.

Last updated

What we do and do not do

We clean, whiten, recolour and seal grout, and polish tiles and screed floors in ways that suit each material. We do not regrout, replace broken tiles or repair leaks; those are photographed and noted so you can call the right trade. Deep grinding of concrete belongs to our Concrete floor polishing service, and natural stone to Stone floor polishing.

What's included

What's included in tile & grout cleaning?

  • Assessment of tile type, grout type, staining, mould and existing cracks
  • A test area for grout cleaning, whitening or polishing before the full job
  • Skirting, kitchen cabinets, timber floors and furniture protected
  • Line-by-line grout scrubbing with dedicated brushes and handheld machines, dirty water extracted
  • Grout whitening suited to the grout; grout recolouring where staining is too deep
  • Glazed and porcelain tiles polished with soft pads and glaze-safe solutions
  • Encaustic cement tiles and screed floors cleaned, lightly polished and sealed
  • Grout sealing in bathrooms, kitchens and balconies where suitable
  • Clean-up, items returned to place and an Up Report

When to book

When do you need tile & grout cleaning?

  • Grout has turned grey or black and no longer brightens with mopping
  • Black mould spots on shower grout
  • Dull film on glazed tiles along walkways and around the kitchen
  • Faded encaustic tiles or cement floors before letting or moving in
  • Before Tet, a handover or after partial renovation

How we work

Our 5-step tile & grout cleaning process

  1. 01

    Survey & test area

    We identify the tile and grout, find the cause of discolouration and treat a small area for you to compare.

  2. 02

    Plan & quote

    Only the steps your floor needs, with a fixed written price and timing.

  3. 03

    Protect & record

    Condition photographed, existing cracks noted, nearby surfaces covered.

  4. 04

    Work area by area

    So you always have a way through; dirty water collected as we go.

  5. 05

    Handover & Up Report

    Checked with you in daylight against the test area, then before-and-after photos sent.

Why UpClean

What makes our tile & grout cleaning different?

Right method per tile

We never grind the glaze off ceramic tiles; each material gets its own approach.

See it first

Approve the test area before we continue.

Honest about limits

Worn glaze, cracked grout and deep stains are pointed out at the survey.

Fixed price

Agreed in writing and only changed with your written approval.

Up Report

Tile & grout cleaning

08:42Before
09:31After
  • ✓Assessment of tile type, grout type… — done
  • ✓A test area for grout cleaning, whitening… — done
  • ✓Skirting, kitchen cabinets, timber floors… — done
  • ✓Line-by-line grout scrubbing with dedicated… — done

Note: all items completed to the Up Standard, with a suggested date for the next visit.

Sample report format

After every visit, your Up Report arrives by WhatsApp or Zalo. Learn more

Frequently asked questions

Tile & grout cleaning: your questions

How much does grout cleaning cost?+

It depends on area, tile size, grout type, staining and the steps you choose. We send a fixed written quote after a free survey; small areas such as one bathroom can be quoted from photos.

Can very dark grout be made white again?+

Surface grime usually lifts with deep scrubbing. Where staining has soaked into the grout, it may only lighten; grout recolouring is then an option. The test area shows you the result first.

Do you polish glazed ceramic tiles?+

Yes, by deep cleaning and polishing with soft pads and glaze-safe solutions. We do not grind the glaze, and worn or deeply scratched glaze cannot be restored.

Can old encaustic cement tiles be refreshed?+

They are cleaned gently, lightly polished and sealed so the pattern shows more clearly. Deep stains or chipped tiles may not fully recover.

Do you regrout or replace tiles?+

No. We record those areas with photos so you can arrange a repair contractor.

When can we use the bathroom again?+

Once dry after scrubbing. If grout was recoloured or sealed, keep it dry for the time your specialist confirms at handover.

How do I book?+

Send wide and close-up photos via Zalo or WhatsApp on 0968 726 135. We arrange a free survey or quote from photos, then confirm your booking between 07:00 and 20:00.

Come home lighter today.

A specialist surveys your home free of charge and sends a fixed quote before any work begins.

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