Our story

Many families in the east of Ho Chi Minh City don't lack the means. What they lack is time, and someone they can genuinely trust with their keys.

Letting someone into your home is never a small decision. Late arrivals, last-minute cancellations, belongings moved around, unexpected charges and no one clearly accountable — too often, looking after your home becomes one more thing to worry about.

Behind all of this is a simple wish: to pay fairly for a service you don't have to supervise, chase or remind.

UpClean began with one question: what makes a family comfortable handing over their keys?

The answer isn't the lowest price or the fastest booking. It's keeping your word — arriving when you said you would, charging what you quoted, and putting everything back where it belongs. The city already has plenty of quick, convenient options. What it was missing was a discreet, thoughtful service with consistent quality — good enough that you don't need to be home to feel at ease.

The name UpClean is a reminder of four things we aim for on every visit.

• Caring for your home — every corner clean, softly fresh, beautifully in order.
• Lifting your spirits — every return home should feel like a small exhale.
• Raising the standard — setting a new benchmark for the cleaning profession.
• Raising the value of people — the people who clean are trained, respected and fairly rewarded.

A belief only matters if you act on it. So we turned ours into three promises you can check on every visit: On time · Fixed price · Everything in its place.

Each promise comes with a clear guarantee, and every visit ends with an Up Report — so you can see for yourself that we kept our word.

We call the people who clean for us Up specialists, because this is skilled work that deserves care, precision and pride. Every specialist is trained to the Up Standard before they visit your home, and their name appears on every Up Report and every thank-you card.

Behind every beautifully kept home is a pair of caring hands. We value those hands deeply.

Vision

To become Vietnam's most trusted home-care brand in premium communities, setting a new standard for the cleaning profession.

Mission

To care for every home with devotion, giving each family back its time and its peace of mind.

Our story is still in its opening pages. Every home we care for, and every piece of feedback you share, adds a line to it.

We'd be honoured if you helped us write the next chapter — starting with your first visit.