The four wards of the former District 7, and where we survey regularly
District 7 was reorganised into four wards on 1 July 2025 under Resolution 1685/NQ-UBTVQH15, when Ho Chi Minh City dropped the district level and made the ward its local unit: Tan My, Tan Hung, Tan Thuan and Phu Thuan. Phu My Hung, a 433-hectare urban area planned for about 100,000 people, belongs to Tan My and Tan Hung.
We survey and work regularly in Tan My and Tan Hung, 7:00 AM to 8:00 PM every day. In Tan Thuan and Phu Thuan we take bookings once a time slot has been confirmed.
- Tan My ward
- Midtown, Riviera Point, the apartments and villas around Crescent Lake; Crescent Mall, SECC and FV Hospital.
- Tan Hung ward
- Sunrise City, the Him Lam area by the Kenh Te canal, and the streets around SC VivoCity, Lotte Mart and RMIT University.
- Inside Phu My Hung
- Sky Garden, My Khanh, My Canh, Scenic Valley, Riverpark and Happy Valley; the My Kim, My Thai and Nam Vien villas; street-level premises on Nguyen Van Linh, Ton Dat Tien and Nguyen Luong Bang.
- Tan Thuan and Phu Thuan
- Eco Green Saigon, Q7 Saigon Riverside and nearby: please contact us first.
Apartments more than a decade old: the scale a cloth cannot shift
The South cluster of Sunrise City was completed in 2012, according to its developer, and many apartments in Phu My Hung have been lived in for many years. In homes of that age tap water leaves a cloudy white mineral layer on glass screens, shower heads and tiles, and grout darkens in damp corners. The rainy season, May to November, with relative humidity around 80% according to the city government portal, discolours bathroom grout faster still.
These layers form slowly, and everyday cleaning, which is there to keep a bathroom tidy and dry, does not lift them. A deep clean brings a descaler for each material, grout brushes and enough contact time. Your household or helper carries on with the daily cleaning; this visit covers what it cannot.
- Apartments with several bathrooms
- Riverpark Premier is mostly three-bedroom homes with more than one bathroom. In each, scale is cleaned from glass, taps, toilet and mirror, and surfaces are wiped dry to limit water marks.
- Homes with elderly relatives or small children
- Scenic Valley is aimed at families of several generations. Tell us beforehand, and the specialist orders the rooms so that an older relative always has somewhere to rest, and dries the bathroom floor on finishing.
- A home just bought or handed back by a tenant
- An empty apartment is the easiest to work in: descaling, grout and floor drains are done before anything is moved in.
Phu My Hung villas and townhouses: a bathroom on every floor, marble and granite
The villas of My Kim, My Thai and Nam Vien and the townhouses around Crescent Lake stand on several floors, and many have been in use for years, with limescale slowly coating the shower glass on each floor. Many use marble and granite; where a vanity top or bathroom wall is natural stone, the descaling method has to change. A villa is therefore always surveyed first by an Up specialist, the UpClean staff member who will do the work: rooms counted, materials noted, scale and odour assessed room by room.
- Natural stone
- Marble and limestone are never treated with acidic descalers. Stone that has gone dull and needs grinding and polishing belongs to our Stone floor polishing service, surveyed separately.
- Guest bathrooms
- A room kept shut for days on end picks up a damp smell in the rainy season. The odour check covers the floor drain, the toilet base, the screen joints and the space under the basin before cleaning starts.
- Rented villas and apartments
- Phu My Hung is a multicultural neighbourhood, and many homes are let furnished. Between leases the owner can leave a key with building management or a representative, and the Up Report, our photo record, serves for the handover.
Offices, showrooms, restaurants and cafés: washrooms that receive customers every day
Phu My Hung was planned with homes set among offices, schools and shopping centres. Along Nguyen Van Linh, Nguyen Luong Bang and Ton Dat Tien, many ground floors are showrooms, shops and customer offices, and the shophouses hold restaurants, cafés and bakeries. In business premises the washroom and the pantry are where limescale builds up over time although a cleaner wipes them every day.
- Offices and showrooms
- Monthly or quarterly, depending on how many people share each washroom; usually early in the morning, in the evening or on a closed day.
- Restaurants, cafés, bakeries
- Scheduled outside customer hours with drying time allowed, so the washroom is dry before opening. The interval is agreed at the survey.
- Clinics, spas, salons, gyms
- Monthly, and more often for gym showers and changing rooms. We do not collect clinical waste or sterilise instruments.
- Managed buildings
- Expect to register the staff list, show ID and keep to permitted hours. We ask at the survey.
- Recurring care
- Washrooms are usually the first item on a recurring care schedule, with aircon maintenance, chair and carpet cleaning and a quarterly deep clean.
The cost in District 7, and why we survey first
Our price list has no line for washroom deep cleaning. One apartment bathroom and the multi-cubicle washroom of a gym are too far apart in workload, so each address is priced on its own: send photos or have a specialist visit, free of charge, and you receive a fixed written quote. Once agreed, nothing is added without your consent.
For comparison, the Disinfection & odour removal price list has a bathroom odour check and deodorising clean at 450,000 VND per room, with no visit below 800,000 VND; three bathrooms in a three-bedroom apartment come to 1,350,000 VND on that item alone. It covers only the toilet base, grout, shower-screen joints and drain covers, followed by odour treatment. Full descaling of glass and fittings, and multi-cubicle washrooms, are outside that item and are priced in the fixed quote.
- Size: rooms, cubicles and tiled area.
- Condition and materials: the level of scale; stone, glass, ceramic, steel or plated surfaces, each with its own product and a test patch.
- Timing: during or outside customer hours; one visit or a monthly or quarterly cycle, quoted per visit.
What we do, and what we leave to a plumber
- Limescale on taps, showers, fittings and glass: softened with a descaler and wiped away.
- Grout: scrubbed with dedicated brushes. Whitening and sealing are our Tile & grout cleaning service, quoted separately; cracked grout that needs regrouting is photographed, not repaired.
- Toilets and urinals: under the rim, the base, the seat hinges and the floor around them. Basins, vanity tops, mirrors, shelves and dispensers.
- Floor drains: covers and grates lifted, hair and residue removed as far as a hand can reach. We do not unblock toilets or pipes or empty septic tanks.
- Odours: treated once the residue is gone. A smell from a trap, a seal or a pipe is reported so that you can call a plumber.
- Not done: replacing traps, seals, taps or cisterns, fixing leaks, waterproofing, re-tiling, redecorating, or supplying paper, soap and air fresheners.
- Guide: bathroom limescale and yellow stains
- For the weeks in between: the cleaner for each surface and what must never be mixed.
International families and landlords: language, access, payment
Everything written can be in English: the enquiry, the quote, the booking confirmation and the Up Report. If you would like an English speaker in the home, say so when you book; when we cannot arrange it we tell you in advance and stay available by phone or message.
- Registration: many apartment buildings ask residents to register outside staff with building management beforehand. We send the specialist's name, photo and contact number for that.
- Access: you need not be at home. A key left with building management, reception or family is handled only by the assigned specialist, with the times recorded, and is never copied; the walk-through can be by video call.
- Payment: after the walk-through, by bank transfer or cash. A larger job may need a deposit, stated in the quote. Invoices are issued on request under Vietnamese regulations.
Preparing for the visit, and booking a survey
- Put away toiletries, cosmetics and towels; tell us about leaks, slow drains or loose fittings, and what your stone is if you know.
- After the visit, let the room air and dry before normal use.
- Homes are usually done quarterly or twice a year, often with a home deep clean.
- Message 0968 726 135 on WhatsApp or Zalo with photos of each room, the number of rooms or cubicles and your project or address. On-site surveys are free, between 7:00 AM and 8:00 PM.
- Changing or cancelling is free up to 24 hours before the appointment; later than that the cancellation fee is 30%.
What does UpClean's washroom deep cleaning include?
- Odour source check: toilet base, floor drains, screen joints, under the basin
- Limescale removed from taps, showers and chrome or steel fittings
- Glass screens and doors cleared of water marks and soap scum
- Wall and floor grout scrubbed; surface stains and mould treated
- Toilets and urinals: under the rim, the base and seat hinges
- Basins, vanity tops, mirrors, shelves and dispensers
- Drain covers and grates removed and cleaned where reachable
- Extractor fan, door edges and handles wiped; odour treatment to finish
Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.
