The Tresor: which units we clean, and the ward on your papers
The Tresor is a Novaland complex of two towers, 17 and 33 storeys (CafeF, July 2017), holding about 476 apartments, 239 officetels and 7 commercial units (Tuoi Tre, May 2025). We clean all three, within the space you own or rent. “Industrial cleaning” (vệ sinh công nghiệp) is the local name for a top-to-bottom clean by a team with professional machines.
Older papers say Ward 12, District 4. Ward 12 joined Ward 13 in 2021 under Resolution 1111/NQ-UBTVQH14, and when wards replaced districts on 1 July 2025, Resolution 1685/NQ-UBTVQH15 put the whole of Ward 13 into Xom Chieu ward. Either address is fine for booking.
- Setting
- The head of Ben Van Don, facing the State Bank head office and the financial district across the Ben Nghe canal, as the developer describes it.
- When you book
- Tower, unit number, and whether the unit is a home, an office or a shop.
- Our position
- Independent of Novaland and of the building's management. Bookings run 07:00 to 20:00 daily, within the building's hours for service providers.
Canal damp and road dust: clean and dry as we go
Units here take in moisture from the canal and dust from the road at once. When a unit is shut and the air-conditioning cycles off and on, condensation works into sofa foam and mattresses, leaving a musty smell, mould spots on leather and dark curtain hems. So each area is dried as soon as it is clean: little water, dirty water taken up at once, and the unit aired before it is locked.
- Tile and stone floors
- Machine-scrubbed with the dirty water vacuumed straight up, then dried; grout by hand tool. Timber is never scrubbed wet.
- Canal-facing glass and tracks
- Inside faces squeegeed and the edges dried; grit vacuumed from tracks before a damp wipe. Outside faces only where safely reachable; we do not work from ropes.
- Sofas, mattresses, curtains
- Covered during the high work. Washing or mould treatment is an add-on at its own price; if mould has entered the leather, we test a hidden spot and say first what can be restored.
- Wardrobes and cabinets
- Wiped inside, doors open to air; wardrobe odour treatment can be added.
- Before locking up
- The unit's fans and air-conditioning run until surfaces are dry. If it will stay empty, tell us first so we allow time for airing.
Apartment, officetel or shop unit: what the clean covers
The team lead writes the checklist after the survey; this is the usual scope.
- Apartment in daily use
- Kitchen and bathroom grease and limescale, cabinets, handles and switches; inside glass and floors last, each room aired once done.
- Apartment left shut
- Musty smell and settled dust: cupboards inside, curtains and sills vacuumed, bathrooms descaled. Existing mould is photographed first.
- After repairs or a fit-out
- Fine dust vacuumed dry before any wet work, then adhesive and paint marks; charged at the post-construction rate.
- Officetel
- Cleaned as a home or as an office: work area, pantry, glass partitions, floor. Desk papers stay put; cabinets and drawers stay shut.
- Commercial unit
- Entrance, reception and glass within safe reach, before opening or on a closed day; display stock is moved only with your agreement.
- Shared areas
- Lobby and corridors belong to management; we clean them only when management engages us directly.
- Not taken on
- Glass reachable only on ropes, hazardous chemicals, repairs or replacement parts.
What it costs at The Tresor for a 57.68–114.62 m² unit
CafeF (2024) gives apartment sizes of about 57.68–114.62 m²; the table applies them to the component services' listed prices. No single rate covers industrial-grade cleaning; you pay the all-inclusive figure in the written quote.
Officetels used as offices and commercial units are quoted after a free survey, on site or from photos and video. In a canal-side apartment, time shut matters most: a unit left empty through the rainy season takes more work in wardrobes, curtains and bathrooms than an occupied unit of the same size.
- The price moves with area, time empty, mould and limescale, the amount of glass and the building's permitted hours.
- Curtain, sofa, mattress, carpet, odour and aircon cleaning can join the visit at their own listed prices; fabrics are best done in the morning so they have time to dry.
- The quote is final unless you approve an addition in writing. VAT invoices for landlords and companies are issued on request by Uptech Technology Solution Company Limited, tax code 0316973414.
| Item | Reference price |
|---|---|
| Deep clean, apartment in use | 15,000 VND per m² of floor; minimum 900,000 VND per visit. 57.68 m² works out at 865,200 VND, under the minimum, so 900,000 VND applies; 114.62 m² is 1,719,300 VND. |
| After repairs or a fit-out | 22,500 VND per m²; minimum 1,350,000 VND. 57.68 m²: 1,350,000 VND; 114.62 m²: 2,578,950 VND. |
| Machine floor scrubbing | 12,000 VND per m² in an apartment; minimum 900,000 VND. |
| Interior glass | 10,000 VND per m² of safely reachable glass; minimum 500,000 VND. |
| Officetel as an office; commercial unit | All-inclusive written quote after a free survey. |
Away for weeks: clean before you leave, before you return, or both
A canal-side flat shut through the rainy season gives mould an easy start.
- Before you leave
- Kitchen, fridge and bathrooms cleared of grease, food and damp. Washed fabrics must be dry, so book at least two days ahead of the trip.
- While you are away
- Up Home, our regular care service, can air the unit, check it and send photos.
- Before you return
- The team works top to bottom while the unit is empty; an apartment usually takes a day.
- Keys
- Left with reception or someone you authorise, handled only by the assigned specialist, with times recorded; our guide covers the rest.
Machines in a mixed-use tower, booking and our commitments
We do not quote The Tresor's house rules. In central towers, residents usually notify the desk before service staff arrive, staff leave ID at reception and equipment follows a set route; apartments, officetels and shops may each have their own hours, which your specialist checks at the survey.
- Message or call 0968 726 135 on WhatsApp or Zalo with tower, unit, type, area, how long it has been shut and your deadline.
- An Up specialist, identity-verified and trained to the Up Standard, surveys free; the written quote sets items, team, equipment and duration. Names and photos follow for reception.
- On the day: photos as found, fabrics covered, machines wrapped in transit, dirty water kept in the tank, corridors and exits left clear.
- The Up Report, our before-and-after photo record, comes by Zalo or WhatsApp in English or Vietnamese; you confirm, then pay by transfer or cash.
- Lateness
- Over 15 minutes late takes 10% off that visit.
- Redo and damage
- Items short of standard are redone free if you reply within 48 hours of the Up Report; damage reported within 24 hours with photos is settled under our policy.
- Changing the date
- Free with 24 hours' notice; inside that, 30%.
What does UpClean's industrial-grade cleaning include?
- Survey, scope checklist and team planning
- Furniture, electronics and delicate surfaces protected
- Ceilings, lights, fans and air vents dusted where safely reachable
- Glass, frames, sliding-door tracks and railings — outside too, where safely accessible
- Floors machine-scrubbed, extracted and dried to suit each material
- Limescale and grease removed from kitchens, bathrooms and fixtures
- Cabinets, doors, switches and handles wiped; balconies and entrances cleaned; final walkthrough
Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.
