District 12 today: five wards, all open for booking
On 1 July 2025 the city replaced its districts with wards, the local units now used in addresses (Resolution 1685/NQ-UBTVQH15), and the eleven wards of the former District 12 became five. An old address on a lease or title deed is fine; we match it to the new ward ourselves.
District 12 is outside our regular service areas, but we take bookings in all five wards from 07:00 to 20:00, seven days a week, with the exact slot agreed when you book.
- Dong Hung Thuan ward
- The old Tan Thoi Nhat, Tan Hung Thuan and Dong Hung Thuan, next to Go Vap and Hoc Mon; townhouses around Truong Chinh and Nguyen Van Qua.
- Trung My Tay ward
- The old Tan Chanh Hiep and Trung My Tay, including Quang Trung Software City, established on 16 March 2001.
- Tan Thoi Hiep ward
- The old Hiep Thanh and Tan Thoi Hiep: Tan Thoi Hiep Industrial Park (about 28 ha) and homes along National Route 1 and Le Van Khuong.
- Thoi An ward
- The old Thanh Xuan and Thoi An, with townhouses on branch roads and beside small canals.
- An Phu Dong ward
- The old Thanh Loc and An Phu Dong, on the right bank of the Saigon River, crossed by creeks such as the Ba Thon.
Main roads, alleys and creeks: what wears an aircon down here
District 12 is the city's northern gateway, crossed by National Route 1, National Route 22 and Truong Chinh, and many families live in multi-storey townhouses in alleys, some divided into rooms to let. Near the main roads, traffic dust and exhaust coat filters, coils and street-side outdoor units. In an alley, an outdoor unit pressed against the next house has little room to shed heat and runs longer. Fine dust can drift in from the industrial park and small workshops among the houses.
Damp does the rest. Tan Thoi Hiep 21 used to flood in heavy rain before an upgrade was funded in 2025. An Phu Dong, Thanh Xuan and Thoi An, laced with creeks, stay humid all year; Tuoi Tre reported that the Ba Thon tide sluice burst during the year's highest tide on 6 November 2025, sending river water into the surrounding neighbourhood. With the city's average relative humidity at about 79.5%, an indoor unit left uncleaned for long holds condensation and smells of mould.
- Filters blackening fast in rooms facing National Route 1, Truong Chinh or Le Van Khuong.
- A damp smell at start-up after rain or a high tide, or drips from a drip tray clogged with mud and dust.

Roof, balcony or between two houses: reaching the outdoor unit
Your Up specialist, the identity-verified UpClean staff member sent to you, asks where each outdoor unit is beforehand, so the right ladder and covers come along. The indoor unit is always cleaned in full to the Up Standard, our working procedure: filters, panel and drip tray washed, coil rinsed at a pressure that spares the fins, blower wheel cleaned, drain cleared, then a test run and gas reading.
- Roof terrace
- The easiest position: fins rinsed, leaves cleared, bracket checked and copper pipes noted in the Up Report.
- Street-facing balcony
- Cleaned when the specialist can stand securely inside the balcony, with covers protecting the pavement, vehicles parked below and any shop on the ground floor.
- Against a wall or between houses
- Without safe access we tell you first, and any alternative goes ahead only with your agreement. The indoor unit is still cleaned completely.
- Ceiling cassette over a shop
- 550,000 VND, about 90–120 minutes, with a collection bag that keeps water off stock and counters.
What it costs in District 12: totals for typical homes
These totals use our listed fixed prices and already include the multi-unit discount: in one visit, every unit from unit 3 onwards is 10% off, the two most expensive at list price. You approve the total before booking; nothing is added without your written agreement.
- Tools, solutions, covers, collection bags, the outdoor unit within safe reach and the Up Report are all included.
- The gas reading is free. A top-up is quoted first and done only with your agreement: R32 or R410A from 250,000 VND per unit up to 2 HP, while cassettes, floor-standing units and other gas types are quoted after measuring.
- We do not repair components; signs that a repairer is needed are written into the Up Report.
- Townhouse, ground floor plus two
- Three 1–1.5 HP wall units and one of 2 HP or more: 1,000,000 VND.
- Townhouse with a shop downstairs
- A ceiling cassette, a floor-standing unit and three 1–1.5 HP wall units: 1,725,000 VND.
- House of eight rooms to let
- Eight 1–1.5 HP wall units in one visit: 1,850,000 VND, with the Up Report set out room by room.
- Semi-detached house or villa
- A ducted unit, a floor-standing unit and four 1–1.5 HP wall units: 2,100,000 VND.
- Your own total
- Choose unit types and numbers on the Quote page and the multi-unit discount is applied for you.
Alleys, building rules and what you can hold us to
Tell us where the specialist can park, where each circuit breaker is and how to reach the roof terrace. In a narrow alley the specialist brings compact equipment and works inside the house, not across the shared lane. Apartment buildings often register service staff in advance; we send the specialist's name and photo early, and lobby formalities after an on-time arrival do not count as lateness.
- Rinse water goes into the collection bag, never into the alley; nobody stands outside a railing or on a metal roof without an anchor point.
- A landlord can authorise a tenant to open the door, and the Up Report goes to the landlord.
- A 90-day warranty covers leaks, unusual noise or weaker cooling caused by the cleaning; anything below standard is redone free if reported within 48 hours of the Up Report.
- More than 15 minutes late for a confirmed slot means 10% off that visit; VAT invoices on request.
How often to clean, and how to book
- Send the number and type of units, your address and a photo of the outdoor units to 0968 726 135 on WhatsApp or Zalo, or use the Quote page.
- We confirm the slot in writing, send the specialist's name and photo and remind you the day before.
- Each unit is test-run with you; you pay after the walk-through, by bank transfer or cash. Changes are free with 24 hours' notice; later cancellations carry a 30% fee.
- Bedroom used every night
- About every 3 months.
- House facing National Route 1, National Route 22 or Truong Chinh
- About every 3 months, with the filter washed monthly.
- House near a creek or canal
- Before and after the rainy season, which lasts from May to November.
- Rooms to let
- At each change of tenant, and every 3–4 months while occupied.
- Guide: aircon leaking or not cooling
- Checks you can make yourself when a unit drips or cools poorly.
- Aircon cleaning across the city
- Every unit type and what a visit includes.
What does UpClean's air-conditioner cleaning include?
- Pre-service check of how the unit is running
- Protective covers for walls, floors and nearby furniture
- Filters, front panel and drip tray removed and washed
- Indoor coil rinsed at a pressure that protects the fins
- Blower wheel cleaned and condensate drain cleared
- Outdoor unit cleaned where it can be reached safely
- Test run, outlet temperature check and handover
- Free gas-pressure check; if low, a top-up is quoted before any work
Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.
Sources
- Nghị quyết 1685/NQ-UBTVQH15 về sắp xếp đơn vị hành chính cấp xã TP.HCM năm 2025
- Giới thiệu Công viên phần mềm Quang Trung — QTSC
- Khu công nghiệp Tân Thới Hiệp — Ban quản lý các khu chế xuất và công nghiệp TP.HCM
- Cống ngăn triều ở quận 12 cũ bị bể giữa đỉnh triều cường cao nhất năm — Tuổi Trẻ
- Hơn 1.300 tỉ đồng nâng cấp con đường mưa là ngập ở quận 12 — Tuổi Trẻ
- Khí hậu, thời tiết TP.HCM — Cổng thông tin điện tử TP.HCM
- Quy định nội dung chủ yếu của bản nội quy quản lý, sử dụng nhà chung cư (Thông tư 05/2024/TT-BXD)




