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Caring for a front-loading washing machine

Sun-dried shirts on the rooftops, washed in a clean drum

Washing machine cleaning in Go Vap — An Hoi Dong, Thong Tay Hoi, Hanh Thong

UpClean takes the drum out of your washing machine where it stands, whether on a tube-house roof terrace, in a shared laundry for rooms to let or in a CityLand utility room, and clears the detergent residue, lint and mould hidden behind it. Bookings are by appointment in all six Go Vap wards. Fixed prices start at 450,000 VND for a top-loader and 690,000 VND for a front-loader, confirmed in writing beforehand.

Fixed price

Fixed price from 450,000 VND per top-loader, drum removal included

Indicative prices. Your Up specialist confirms a fixed price before any work begins.

UpClean office: 72 Nguyen Co Thach, Sala Urban Area, An Khanh Ward, Ho Chi Minh City, Vietnam · View map

Prices and commitments

Washing machine cleaning prices in Go Vap, 2026

Washing machine cleaning

Washing machine cleaning prices
ItemFixed price
Top-loader, up to 9 kg450,000 VND / machine
Top-loader, over 9 kg550,000 VND / machine
Front-loader, up to 9 kg690,000 VND / machine
Front-loader, over 9 kg790,000 VND / machine
Add-onWasher-dryer (surcharge)+150,000 VND / machine

Includes drum removal, cleaning inside and out, reassembly and a test run. Japanese-market, commercial or hard-to-reach built-in machines are quoted after a photo survey.

Price
Fixed price from 450,000 VND per top-loader, drum removal included. Agreed before we start — no surprises.
Hours
7:00 AM – 8:00 PM, seven days a week
Areas
An Khanh (Sala · Thu Thiem · Thao Dien · An Phu); Binh Trung (The Global City · Diamond Island · An Phu); Phu My Hung (Tan My · Tan Hung (former District 7)); Binh Thanh (Vinhomes Central Park and nearby); District 1 (Sai Gon · Ben Thanh · Tan Dinh · Ba Son); District 3 (Xuan Hoa · Ban Co · Nhieu Loc); District 4 (Riverside apartments · Xom Chieu · Khanh Hoi); Phu Nhuan (Phu Nhuan · Duc Nhuan · Cau Kieu); Nha Be (Villas next to Phu My Hung). Also: Districts 5, 6, 8, 10, 11, 12, Go Vap, Tan Binh, Tan Phu, Binh Tan, former District 9, and the former Binh Chanh, Hoc Mon and Cu Chi districts.
On time
More than 15 minutes late, and you receive 10% off.
Guarantee
Free re-clean within 48 hours if anything falls short.
Report
Up Report: before/after photos and checklist via WhatsApp or Zalo.
Payment
After sign-off, by bank transfer or cash; larger projects may require a deposit. VAT invoices available.

Last updated

One house, up to three addresses: the Go Vap wards we serve

A Go Vap house can appear on paperwork under three addresses. From 1 January 2025 Wards 4 and 7 moved into Ward 1, Ward 9 into Ward 8, and Ward 13 was divided between Wards 14 and 15; from 1 July 2025, under Resolution 1685/NQ-UBTVQH15, the remaining twelve became six newly named wards. Quote whichever version you have.

All six are served by appointment, 07:00 to 20:00 any day, the arrival time agreed when you book.

Hanh Thong
Old Wards 1 and 3: the Industrial University of Ho Chi Minh City (12 Nguyen Van Bao) and CityLand Center Hills (2 Nguyen Oanh).
An Nhon
Old Wards 5 and 6, following Phan Van Tri; CityLand Garden Hills is at number 168.
Go Vap ward
Old Wards 10 and 17, taking in the CityLand Park Hills urban area at 18 Phan Van Tri.
An Hoi Dong
Old Wards 15 and 16 plus part of Ward 13, to the north, threaded with narrow lanes.
Thong Tay Hoi
Old Wards 8, 9 and 11, around Quang Trung and Thong Nhat.
An Hoi Tay
Old Wards 12 and 14 plus part of Ward 13, along Quang Trung and Pham Van Chieu.

Rooftop terrace or ground-floor corner: where the residue comes from

Go Vap had more than 676,000 residents at the 2019 census, Thanh Nien reported, most in narrow tube houses where the washing machine ends up either in a closed corner downstairs or on the roof terrace beside the washing line.

The area was once a flower-growing village. Cong An TP.HCM newspaper (2019) records flowers grown in the old Wards 11, 12 and 13, now Thong Tay Hoi, An Hoi Tay and An Hoi Dong, for more than 300 years before the houses came, and many families still keep potted plants on the roof. A machine beside them gathers dry leaves and soil, bakes in the afternoon sun, and in the May–November rains gets wet if the terrace is uncovered.

Downstairs it is the reverse: with shared side walls the corner rarely airs, and at an average relative humidity of about 79.5% the drum seldom dries between loads, so residue and lint coat the outside of the inner drum, unseen until it comes out.

  • Dry leaves and soil in the lid and detergent drawer of a rooftop machine.
  • A damp smell as soon as you open a ground-floor machine.
Close-up of a clean stainless-steel washing machine drum

Rooms to let, big households and CityLand utility rooms

Houses divided into rooms to let
One shared machine serves tenants who change with each lease. Clean before each new intake, sooner than six months if clothes begin to smell.
Several generations in one house
Everyone's laundry goes through one large top-loader several times a day, so shorten the interval; at about 1.5–2 hours per top-loader, the laundry is out of use for one session.
CityLand townhouses and villas
Front-loaders and washer-dryers often stand in a utility room or cabinet; floor and walls are protected, and a built-in machine that is hard to pull out is assessed from photos first.
A shop on the ground floor
Common along Phan Van Tri, Quang Trung, Nguyen Oanh and Nguyen Van Luong. Book before opening or after closing, within 07:00 to 20:00, so tools go upstairs without crossing customers.

Drum removal in a tight space: what happens to each machine

Photos of the machine, its rating label, the drum and the route upstairs tell your Up specialist, an identity-verified cleaner trained to the Up Standard, the model and where the drum can be set down. On the day they record the machine's condition, clean every part on the spot, reassemble and run a test cycle.

Top-loader up to 9 kg
450,000 VND, about 1.5–2 hours. The pulsator comes off and the drum lifts out, so the shaft, base and crevices can be reached.
Top-loader over 9 kg
550,000 VND; often the family's machine for duvets and curtains.
Front-loader
690,000 VND up to 9 kg, 790,000 VND above; about 2–3 hours, as more parts come off. Most of the time goes on the door seal, where mould readily forms, and the detergent drawer.
Washer-dryer
The price for its door type and capacity, plus 150,000 VND for the drying system.
Japanese-market and sun-worn machines
Japanese domestic models are priced from photos. Years on a sunny roof can leave plastic brittle and screws rusted; if your specialist finds that, or hears a worn bearing, they ask you before dismantling and note it in the Up Report.

Washing machine cleaning prices in Go Vap, with examples

Four fixed prices by door type and capacity, 450,000 VND and 550,000 VND for top-loaders and 690,000 VND and 790,000 VND for front-loaders, plus 150,000 VND for a machine that also dries. Several machines share one visit.

  • Each price covers drum removal, cleaning both tubs, reassembly, a test run and the Up Report, our before-and-after photo record.
  • Commercial and hard-to-reach built-in machines are also quoted from photos.
  • The written price holds unless you approve a change in writing. VAT invoices are issued on request by Uptech Technology Solution Company Limited (tax code 0316973414).
Four-storey tube house
One 10 kg top-loader on the roof terrace: 550,000 VND.
Rooms to let near Nguyen Van Bao
Two shared 9 kg top-loaders: 900,000 VND, with an Up Report for each.
Multi-generation household
A 14 kg top-loader for bedding and an 8 kg front-loader for the children's clothes: 1,240,000 VND.
CityLand townhouse
One 10 kg front-loading washer-dryer in the utility room: 940,000 VND.
Semi-detached villa, two machines
A 12 kg top-loader plus a 9 kg front-loading washer-dryer: 1,390,000 VND.

Steep stairs, small lanes and guarded gates

Most lanes are too narrow to stop outside, and roof stairs are small and steep. Your specialist parks nearby, carries the kit up in compact bags and covers the steps; the machine stays put. CityLand guards and apartment managers usually want visitors named beforehand, so we send the specialist's name and photo; waiting at the gate after an on-time arrival does not count as lateness.

  • Empty the drum and clear plants and racks from around the machine.
  • On an uncovered terrace, if it rains we agree a later time or another place to work indoors.
  • Dirty water is collected so it does not run onto a neighbour's roof or yard.

Between cleans, and how to book

  • Rooftop machine: keep it covered and brush leaves off the lid before opening.
  • The tub-clean programme helps between visits but does not replace drum removal; about every 6 months suits a machine in daily use.
Booking
Send photos of the machine and its label by WhatsApp or Zalo on +84 968 726 135, say which floor it is on, and pick a time. Your specialist's name and photo arrive the day before.
Washing machine cleaning in Ho Chi Minh City
Machine types and the full process.
Washing machine cleaning in Binh Thanh
Our page for the former Binh Thanh District.
Guide: why washing machines smell
The causes, and what helps at home.

What does UpClean's washing machine cleaning include?

  • Pre-service check and record of the machine's condition
  • Floors, walls and the work area protected
  • Casing opened and drum separated from the outer tub, following each model's procedure
  • Inner drum, outer tub, pulsator, shaft and hidden crevices cleaned
  • Door seal, detergent drawer, softener compartment and lid cleaned
  • Drain filter, lint trap and drain hose cleared
  • Reassembly, a full test cycle and handover

Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.

Sources

How we work

How it works: 5 steps

  1. 01

    Quote

    Tell us the type and capacity, or send a photo of the model label; your fixed price from our price list is confirmed before booking.

  2. 02

    Your specialist

    We send your specialist's name and photo, plus a reminder the day before.

  3. 03

    Protect & record

    Shoe covers on, a test run, the area protected and the machine's condition photographed before we open it.

  4. 04

    Drum removal & clean

    Each machine is cleaned to the Up Standard for its type, with every part labelled and laid out on a tool mat.

  5. 05

    Handover & Up Report

    Reassembly, a test run with you and before-and-after photos of your drum.

Frequently asked questions

Questions about washing machine cleaning in Go Vap

How much does washing machine cleaning cost in Go Vap?+

Top-loaders 450,000 VND up to 9 kg and 550,000 VND above; front-loaders 690,000 VND and 790,000 VND. A washer-dryer adds 150,000 VND. Drum removal is included.

The machine is on the roof and the stairs are narrow. Must it come down?+

No. The drum is removed and cleaned where the machine stands. If it rains and the terrace has no cover wide enough to work safely, we move the time or find a spot indoors.

My machine won't drain or spin. Is that dirt?+

Possibly. A filter or hose clogged with lint can stop draining and spinning, and that often improves after cleaning. An error code, a very loud spin or stopping mid-cycle usually means a faulty part, which needs a repair service; UpClean does not do repairs.

Can I arrange this in English, and what if I am out at work?+

Yes. Enquiries, the quote, the confirmation and the Up Report can all be in English, and you can ask for an English-speaking specialist when booking; if we cannot arrange one, we say so in advance and support you by phone or message. If your building registers outside staff, pass on the name and photo we send. A relative can let the specialist in and watch the test run. You pay after the walk-through, by bank transfer or cash.

What if something is wrong after the visit?+

If clothes still smell or an item falls short, message us within 48 hours of the Up Report and it is redone free. Report damage within 24 hours with photos; where our specialist is at fault, we take responsibility under our policy. Rescheduling is free with 24 hours' notice; later cancellations cost 30%.

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