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Caring for a front-loading washing machine

Clean laundry above the busy streets of Cho Lon

Washing machine cleaning in District 5 — Cho Lon, An Dong, Cho Quan

UpClean cleans washing machines at home in Cho Lon, An Dong and Cho Quan, the wards that replaced District 5, for tube houses with a shop below and flats in older blocks, by appointment. The drum is taken out so that detergent residue and mould on hidden surfaces can be removed. Fixed prices start at 450,000 VND for a top-loader and 690,000 VND for a front-loader, confirmed in writing beforehand, and each visit ends with a photo report.

Fixed price

Fixed price from 450,000 VND per top-loader, drum removal included

Indicative prices. Your Up specialist confirms a fixed price before any work begins.

UpClean office: 72 Nguyen Co Thach, Sala Urban Area, An Khanh Ward, Ho Chi Minh City, Vietnam · View map

Prices and commitments

Washing machine cleaning prices in District 5, 2026

Washing machine cleaning

Washing machine cleaning prices
ItemFixed price
Top-loader, up to 9 kg450,000 VND / machine
Top-loader, over 9 kg550,000 VND / machine
Front-loader, up to 9 kg690,000 VND / machine
Front-loader, over 9 kg790,000 VND / machine
Add-onWasher-dryer (surcharge)+150,000 VND / machine

Includes drum removal, cleaning inside and out, reassembly and a test run. Japanese-market, commercial or hard-to-reach built-in machines are quoted after a photo survey.

Price
Fixed price from 450,000 VND per top-loader, drum removal included. Agreed before we start — no surprises.
Hours
7:00 AM – 8:00 PM, seven days a week
Areas
An Khanh (Sala · Thu Thiem · Thao Dien · An Phu); Binh Trung (The Global City · Diamond Island · An Phu); Phu My Hung (Tan My · Tan Hung (former District 7)); Binh Thanh (Vinhomes Central Park and nearby); District 1 (Sai Gon · Ben Thanh · Tan Dinh · Ba Son); District 3 (Xuan Hoa · Ban Co · Nhieu Loc); District 4 (Riverside apartments · Xom Chieu · Khanh Hoi); Phu Nhuan (Phu Nhuan · Duc Nhuan · Cau Kieu); Nha Be (Villas next to Phu My Hung). Also: Districts 5, 6, 8, 10, 11, 12, Go Vap, Tan Binh, Tan Phu, Binh Tan, former District 9, and the former Binh Chanh, Hoc Mon and Cu Chi districts.
On time
More than 15 minutes late, and you receive 10% off.
Guarantee
Free re-clean within 48 hours if anything falls short.
Report
Up Report: before/after photos and checklist via WhatsApp or Zalo.
Payment
After sign-off, by bank transfer or cash; larger projects may require a deposit. VAT invoices available.

Last updated

District 5 now: three wards, and how visits are scheduled

Resolution 1685/NQ-UBTVQH15, in force from 1 July 2025, folded the whole former District 5 into three wards: Cho Quan, An Dong and Cho Lon. On 1 January 2025, four old wards had already been absorbed by neighbouring ones, so one house can appear under several ward names on its papers; your house number and street are enough.

We visit all three wards between 07:00 and 20:00 daily, by appointment. The arrival time is set when you book, because it depends on when the shop opens and where a vehicle can stop.

Cho Lon ward
Old Wards 11 to 14, ward office at 279 Hai Thuong Lan Ong; an area tied to the Chinese community, with traditional medicine shops, assembly halls and multi-storey townhouses in older styles.
An Dong ward
Old Wards 5, 7 and 9, roughly 1.32 km², named after An Dong Market; houses that double as shops sit next to commercial buildings.
Cho Quan ward
Old Wards 1, 2 and 4, roughly 1.28 km², with Saigon University; townhouses line the main roads beside apartment blocks of many years' standing.

Roof terrace or light well: where the machine stands, and why residue builds up

Most homes here are tube houses: narrow, deep and several storeys high, with a shop or storeroom below and the family above. Many of Cho Lon's townhouse rows date from the early twentieth century, before households had washing machines, so the laundry corner was usually added later, on the roof terrace or beside the light well at the back.

Those two spots are opposites. On the roof terrace, even under a corrugated roof, the casing heats up at midday and rain blows in from roughly May to November. Beside the light well the air hardly moves and steam lingers, in a city whose average relative humidity is about 79.5%. Either way, residue and lint gather on the outside of the inner drum and the bottom of the outer tub; where the family trades in fabric, dried goods or traditional medicine, stock dust on work clothes can also fill the drain filter faster.

  • Clothes dried on the roof terrace still smell faintly damp.
  • Brown residue or black flecks on pale clothes and face towels.
  • A machine by the light well smells as soon as the lid opens.
Close-up of a clean stainless-steel washing machine drum

Shop below, steep stairs, older flats: planning for your kind of home

Tube house with a ground-floor shop
The way upstairs often runs through the shop. Your Up specialist, the UpClean staff member assigned to you, carries tools in a compact bag along the route you show; book a quiet hour.
Narrow, steep stairs
The drum is removed and cleaned where the machine stands; the machine is never carried down, and the stairs are covered while equipment goes up.
Flat in an older block
Laundry spaces can be tight, so send a photo of the machine and the way in. If the management or residents' group wants notice, we provide the specialist's name and photo.
Eateries, clinics and shops
A household machine used for towels or uniforms is charged at the standard price; a commercial machine is priced only after photos.

Top-loader, front-loader, washer-dryer: what is taken apart

Every machine follows the same Up Standard sequence: a test run and photos of its condition, the area protected, the drum separated; then inner drum, outer tub, pulsator, shaft, detergent drawer, drain filter and hose are cleaned, and the machine is reassembled and run through one test cycle.

Top-loader
Often the one on the roof terrace. The thickest residue lies under the pulsator, the wash plate at the bottom of the drum, and at the base of the outer tub. About 1.5–2 hours.
Front-loader
More parts come off; the rubber door seal and detergent drawer get the closest attention. About 2–3 hours.
Washer-dryer
Where the outer tub is one piece, we tell you at the enquiry what can be cleaned.
Japanese-market and older machines
Japanese domestic-market machines are priced after photos. On an old machine with brittle plastic, rusted screws or a noisy bearing, we dismantle only after talking it through with you.

What washing machine cleaning costs in District 5, house by house

Each machine is priced by door type and the capacity on its rating label: top-loaders 450,000 VND up to 9 kg and 550,000 VND above, front-loaders 690,000 VND and 790,000 VND at the same thresholds, plus 150,000 VND for a washer-dryer.

  • Each figure is all-inclusive for one machine, the Up Report (our before-and-after photo record) included.
  • Commercial and hard-to-reach built-in machines are priced after photos.
  • The written quote comes before the day; any change needs your written approval.
  • Payment follows the walk-through. VAT invoices are issued on request by Uptech Technology Solution Company Limited (tax code 0316973414); send company details with the booking.
HomeMachines and total
Three-storey house, machine on the roofOne 8 kg top-loader: 450,000 VND.
Large family above a shopOne 12 kg top-loader: 550,000 VND.
Flat in an older blockOne 8 kg front-loader: 690,000 VND.
Five-storey house, two laundry areas10 kg top-loader on the roof, 9 kg front-loading washer-dryer below: 1,390,000 VND.
Eatery washing towelsOne 10 kg household front-loader: 790,000 VND.
Your own machinesPick type and capacity on the Quote page.

On the day: street access, rain on the roof, and what we commit to

  • Streets are busy early and stopping is restricted on some, so tell us when the shop is quiet and where to park.
  • On a roof terrace we work under the covered part; if heavy rain leaves too little shelter, we ask to move the time.
  • Dirty water goes to the laundry drain, never down the light well or onto a neighbour's awning.
  • More than 15 minutes late means 10% off. Anything not up to standard is redone free if you tell us within 48 hours of receiving the Up Report.
  • Damage: report it within 24 hours with photos; we compare them with the photos taken before and take responsibility under our policy where our specialist was at fault.

Keeping the drum fresh, and how to book

For a machine used daily, take the drum out about every 6 months, sooner with a large household or young children. By a light well, leave the lid and drawer ajar after washing; on a roof terrace, use a cover. Book before Tết, or as soon as clothes smell or show black flecks.

Book a visit
Send a photo of the machine, its rating label and where it stands by WhatsApp or Zalo on 0968 726 135, or book online. Rescheduling or cancelling is free with 24 hours' notice; a later cancellation costs 30%.
Guide: why a washing machine smells
What you can clean yourself.

What does UpClean's washing machine cleaning include?

  • Pre-service check and record of the machine's condition
  • Floors, walls and the work area protected
  • Casing opened and drum separated from the outer tub, following each model's procedure
  • Inner drum, outer tub, pulsator, shaft and hidden crevices cleaned
  • Door seal, detergent drawer, softener compartment and lid cleaned
  • Drain filter, lint trap and drain hose cleared
  • Reassembly, a full test cycle and handover

Written by the UpClean technical team, reviewed by Trần Nguyễn Hữu Nhật — Founder of UpClean.

Sources

How we work

How it works: 5 steps

  1. 01

    Quote

    Tell us the type and capacity, or send a photo of the model label; your fixed price from our price list is confirmed before booking.

  2. 02

    Your specialist

    We send your specialist's name and photo, plus a reminder the day before.

  3. 03

    Protect & record

    Shoe covers on, a test run, the area protected and the machine's condition photographed before we open it.

  4. 04

    Drum removal & clean

    Each machine is cleaned to the Up Standard for its type, with every part labelled and laid out on a tool mat.

  5. 05

    Handover & Up Report

    Reassembly, a test run with you and before-and-after photos of your drum.

Frequently asked questions

Questions about washing machine cleaning in District 5

How much does washing machine cleaning cost in District 5?+

Top-loaders are 450,000 VND up to 9 kg and 550,000 VND above; front-loaders 690,000 VND and 790,000 VND; a washer-dryer adds 150,000 VND. Drum removal, reassembly and the test run are included.

Our house papers say Ward 4, District 5. Which ward is that now?+

Ward 4, with the old Wards 1 and 2, now forms Cho Quan ward. Either name works when you book.

How long does it take, and do we have to close the shop?+

About 1.5–2 hours for a top-loader, 2–3 for a front-loader. The work stays in the laundry area, so the shop usually carries on; someone needs to be there only for the test run and walk-through.

The machine won't drain or spin. Will cleaning help?+

Yes, if a drain filter or hose is blocked with lint and residue. An error code or a failed part needs a repair service; we do not repair, but note what we see in the Up Report.

Our machine is still under the maker's warranty. Should we book?+

Read the manufacturer's warranty terms first, and ask the specialist if unsure. The machine's condition is recorded before it is opened.

Can we deal with you in English, and how do we pay?+

Yes. Enquiries, quotes, booking confirmations and the Up Report can all be in English. If you want an English-speaking specialist at home, say so when booking; if we cannot arrange one, we tell you beforehand and help by phone or message. For building registration we send the specialist's name and photo. You pay after the walk-through, by transfer or cash; invoices on request under Vietnamese regulations.

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